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CitiDirect Online Banking - Customer Support
 
CitiDirect Online Banking provides customers with a wide variety of online support, including updates on new releases and tips on how to use CitiDirect more efficiently and effectively.
Support News
 Support News   
Information compiled by the support team to help you use CitiDirect solutions and services.
Access Error – Web-based Training Some users see the error message “Could not retrieve user ID” when accessing training modules.
Administrator Rights Requirements Administrator rights are required if updates or installs of any third party components are needed on Windows NT, 2000 and XP systems to run CitiDirect Online Banking.
CitiDirect Support Methods Information on how you can get assistance when using CitiDirect Online Banking.
CitiDirect System Requirements New Minimum and Recommended Hardware Requirements
New Enhanced Reporting Requires Adobe Acrobat Reader version 5.0 or better. If you need to upgrade, use this link.
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Frequently Asked Questions 		Contacts
 Contacts   
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