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| Information compiled by the support team to help you use CitiDirect solutions and services. |
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Access Error – Web-based Training Some users see the error message “Could not retrieve user ID” when accessing training modules.
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Administrator Rights Requirements Administrator rights are required if updates or installs of any third party components are needed on Windows NT , 2000 and XP systems to run CitiDirect Online Banking.
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CitiDirect Support Methods Information on how you can get assistance when using CitiDirect Online Banking.
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CitiDirect System Requirements New Minimum and Recommended Hardware Requirements
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Updated Guides Available Enhancements to Trade, Payments, Reporting, Collections, Netting, Liquidity, Disbursements, WorldLink, File Delivery, and Lockbox services through CitiDirect from September 2003 to March 2004. A new Payment Services Guide is also available.
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