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System Requirements
"The minimum and recommended hardware requirements to run CitiDirect Online Banking are listed below.

Minimum: Requirements listed will enable CitiDirect to run on your Personal Computer (PC).
Recommended: Requirements listed will deliver enhanced system performance for CitiDirect.


Computer Processor

  • Minimum: 1 GHz CPU
  • Recommended: 2 GHz CPU

    For Apple MACs:

  • Minimum: 2 GHz CPU
  • Recommended: 3 GHz CPU

    Computer Memory (RAM)

    For Windows XP:(*)

  • Minimum: 512 MB
  • Recommended: 1 GB

    For Windows Vista

  • Minimum: 1 GB
  • Recommended: 2 GB

    For Windows 7

  • Minimum: 3 GB
  • Recommended: 4 GB

    (*) More recent versions of Windows operating systems use larger amounts of RAM.

    For Apple MAC Operating Systems:

  • Minimum: 2 GB
  • Recommended: 3 GB

    Hard Drive Space Available

  • Minimum: 300 MB

    Monitor/Display

  • Minimum: VGA Monitor resolution of 800X600, configured to display 256 colors.
  • Recommended: Resolution of 1024X768 or higher (if available) to enhance the visual experience of CitiDirect.

    Internet Connectivity

  • Minimum (For Dial-up Customers ONLY): Modem/Speed: 28.8K bps (28,800 baud/second) or higher; V.34 modem protocol is minimally required; V.90 modem protocol is recommended.
  • Recommended: High Speed Internet or Broadband Connection.

    DISCLAIMER: Customer will use CitiDirect Online Banking in accordance with the system specifications (platform, hardware and software) provided to it by Citibank. Customer acknowledges that Citibank has no responsibility for Customer's use of CitiDirect Online Banking with a system that does not comply with such specifications."
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